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 Keurig Coffee Maker Problems, Troubleshooting

Keurig Coffee Maker

One of the all time most popular, single serve coffee makers on the market today, is of course Keurig and like all major manufacturers of any type of machine, they have problems sometimes. Keurig coffee maker problems, troubleshooting that is, is not too difficult if you have been unlucky enough to purchase a machine that has an issue or two.

The majority of Keurig single serve coffee makers are fine but the ones that do have problems always seem to receive plenty of press. If they didn't sell so many coffee makers, they wouldn't have so many problem machines. It's a numbers game as much as anything else.

Keurig B70 Coffee Maker - Not Brewing a full cup - Solution / Fix 

Other Youtube Videos that Suggest Fast Fixes of your Keurig

Easy Fix for your Keurig Coffee Maker

                             How to troubleshoot your Keurig coffee maker                    

Keurig Coffee Maker Problems, Troubleshooting
Keurig make three well known single serve coffee makers – the B40, B60 and B70 models. These models essentially do the same thing and operate on the same principle using K-Cups which are pierced prior to their contents being saturated with pressurised hot water, then the resulting beverage makes it's way to your mug underneath. The major difference between the three models is price and appearance, the B70 being the most expensive, however, all three models have issues with priming, which is essentially part of the water pump system. It is also worth noting here that this is the part of the machine which works the hardest – across all three models.

The pump works very hard to bring the water from the reservoir, through the coffee. If something goes wrong, only a very small amount of water may go on through and this is usually the first sign that you have a problem with your pump. It may also spring a leak, or even flow back the other way into the reservoir, leaving you with a watery coffee mix within the reservoir. Sometimes too, the pump might force too much water through. So if you are having Keurig coffee maker problems, troubleshooting means keeping a close eye on one, or indeed any of these events because it indicates a problem with the pump system.

If the machine straight out does either not work, or completely shuts down, it's best to replace it straight away. In this case, the problem may involve the wiring or something else related to power and it is better to have the machine replaced. Keurig have excellent customer service and want their customers to be happy with their products, so are generally very willing to replace machines which are obviously broken. Some customers have been known to go through this process several times though before they ended up with a machine which worked and this in itself has been a cause of major frustration.


The manual which comes with all three models, includes a very basic section on troubleshooting, but mostly focuses on cleaning around the needle which pierces the K-Cups, as well as the cup holder itself. However, with Keurig coffee maker problems, troubleshooting needs to go a little further than what is suggested in the manual . You should try descaling the machine first if there is a significantly lesser amount of coffee arriving in your mug than usual. Sometimes the amount can decrease over time and eventually result in only a trickle.

If water will not pump from the tank into the coffee maker, you should try descaling first, then go one step further and clean out the water intake which is in the base of the machine. For these type of Keurig coffee maker problems, troubleshooting means removing the water reservoir, locating the water intake and cleaning it with a vibrating toothbrush to thoroughly remove any build-ups. If water does draw from the tank, but doesn't pour any coffee, the dispensing valve may be clogged due to hard water build up or coffee grounds being stuck in there.
This link explains how to fix this problem.

For other Keurig coffee maker problems, troubleshooting can include giving a little tap after opening an reclosing the lid right above the spot where the K-Cup sits. Another tip is to use a paper clip and gently clear the water hose by opening the lid and locating the top needle, then very gently pushing up with the paper clip to clear any obstruction. Ditto for the water hose. Then go to the bottom needle and repeat the process, but never forcing. This should clear things out. Some users have also found that pre-piercing the bottom of the K-Cup also helps with pressure issues which sometimes result in leakage from the cup area.

Hopefully these troubleshooting tips will assist with any pump related issues with the Keuring single serve coffee makers, which are common across the B40, B60 and B70 models. It may well be that Keurig will improve their design in the future to overcome these issues, but in the meantime, you should, in most instances, be able to maintain you machine using the above mentioned methods.

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